FAQ

We thoughtfully craft each piece using an eco-friendly blend of water-based acrylic resin and mineral-rich powder, creating a durable and beautifully textured finish.

Each piece is carefully handcrafted, which means small air bubbles, subtle texture variations, or natural specks may occur due to the organic nature of the materials. This is a unique characteristic of the handmade process. Since mineral components are used, some batches may also have tiny mineral spots (which may appear as small brown to black specks). These are not defects but a testament to the handmade nature of each piece, giving it its own unique character. We hope you enjoy the individuality of each product.

Some designs may also have slight surface lines or gentle variations in texture due to mold structure or the natural curing process. These do not affect the functionality or quality of the product.

Some of our trays feature subtle variations in surface height due to their sculptural form. The organic shapes create a gentle flow in the surface, which may result in slight unevenness depending on the items placed on them.

We do our best to showcase these details through carefully taken photos, but images can’t always capture every subtle variation perfectly—thank you for understanding that each piece has its own handmade charm.

For a clearer understanding, we have included detailed images on each product page.

To maintain the quality of your piece:

• Wipe up spills promptly with a soft, dry cloth.

• Avoid prolonged exposure to water or harsh chemicals.

• Do not use in dishwashers or microwaves.

• While each item is sealed for durability, it is not tested for food safety.

Once an order is placed, it may take up to 1-5 business days to be processed. After an order is processed, you will receive an email notification.

Yes, we plan to offer international shipping soon! Currently, we only ship within the United States. Stay tuned for updates!

Yes! We’re happy to create larger quantities for weddings, baby showers, birthdays, and other special occasions. Whether it’s a coordinated set for your event or matching gifts for your guests, we can help make it extra special. Just get in touch and we’ll be happy to discuss your ideas.

Onoreden is based in San Fransisco Bay Area, California, where all of our products are carefully crafted and shipped from.

Yes! Sustainability is at the heart of what we do. We carefully select eco-friendly materials and strive for minimal environmental impact. Our packaging is plastic-free and we use biodegradable or recycled materials whenever possible. Every choice we make reflects our commitment to mindful craftsmanship.